456bet Privacy Policy

1 Introduction and Scope

456bet is an online betting and casino platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to users of 456bet through the website, mobile application, and all our digital channels.

This policy applies alongside the terms stated on our Terms and Conditions page. By registering on or continuing to use the platform, you confirm that you have read this privacy policy and agree to comply with it.

This policy applies only to 456bet's own services. Third-party websites or payment gateways may have their own privacy policies, for which 456bet is not responsible.

2 What Information We Collect

456bet collects several types of information. These are described below by category:

2.1 Registration and Identity Information

Information you provide when creating an account:

• Full name
• Date of birth (for age verification — persons under 21 cannot register)
• Mobile number
• Email address
• Password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

For account verification and security purposes, we may collect information related to your national identity card or other government-issued documents. This information is used solely to confirm your identity.

2.3 Financial Transaction Information

Relevant information is recorded at the time of deposits and withdrawals. We process transactions through bKash, Nagad, Rocket, and Upay. The time, amount, and method of each transaction are logged. Full payment card details or mobile banking PINs are never stored.

2.4 Gaming Activity Information

Your betting and gaming activity — which games you played, how many bets you placed, and your win/loss record — is stored as part of your account history. This information may also be used to monitor compliance with responsible gaming guidelines.

2.5 Device and Technical Information

The IP address, device type, operating system, session data, and cookie information of the device and browser you use to access the site may be collected automatically.

3 Purpose of Data Use

456bet uses the collected information for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposits, withdrawals, and financial transactions
• Providing customer support (via live chat and email)
• Detecting and preventing fraud
• Ensuring platform security and stability
• Providing personalised experiences and promotions (with your consent)
• Responsible gaming monitoring
• Ensuring compliance with applicable laws and regulations

We do not sell or rent your information. Third parties with whom information may be shared work only as needed to provide services and operate under our instructions.

4 Data Sharing and Third Parties

456bet may share user information with third parties in limited and specific circumstances. These circumstances are set out below:

4.1 Payment Processors

Information necessary to complete financial transactions through bKash, Nagad, Rocket, and Upay is shared with them. These organisations operate under their own privacy policies.

4.2 Technology and Service Providers

Trusted third parties may be used for server hosting, data analytics, game providers (such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe), and security services. They may use information only under contractual terms and for specified purposes.

4.3 Legal Obligations

Disclosure of information may be legally required in response to a court order or a legitimate request from a relevant authority.

4.4 Business Transfers

In the event of a merger, acquisition, or transfer of any part of the business, user information may be transferred. Users will be notified in advance of any such change.

5 Data Storage and Security

456bet uses industry-standard technology and practices to protect user information. Our security measures include:

• Data transfer secured through SSL (Secure Socket Layer) encryption
• Passwords stored in encrypted form — never readable in plain text
• Restricted internal access — only authorised staff can access specific data
• Regular security testing and updates
• Automated monitoring to detect suspicious activity

5.1 Data Retention Period

All necessary information is retained while the account is active. Even after an account is closed, certain information may be kept for a defined period for legal or regulatory reasons.

5.2 Security Incidents

If a data breach occurs and there is a risk of harm to users, we will notify the affected users as quickly as possible.

6 Cookies and Tracking Technology

Cookies and similar tracking technologies are used on the 456bet website and app.

6.1 Types of Cookies

• Essential cookies: Required for login sessions, security tokens, and the basic functionality of the platform. The site will not work properly without these.
• Functional cookies: Help remember your preferences, language settings, and previous activity.
• Analytics cookies: Collect information by analysing platform usage for improvement purposes. This information is generally in aggregated form.

6.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent you from using some features of the site.

7 User Rights

Every user registered with 456bet has the following rights regarding their information:

7.1 Right to Access

You can find out at any time what information 456bet holds about you. This request can be made via live chat or email.

7.2 Right to Correction

If any information in your profile is incorrect or outdated, you can request a correction. Most information can be changed directly from account settings.

7.3 Right to Deletion

In certain circumstances, you can request that your account and data be deleted. However, some information may need to be retained due to legal or financial record-keeping obligations.

7.4 Right to Data Portability

You can request your own information in a structured, readable format.

7.5 Withdrawal of Marketing Communications

You can opt out of promotional communications at any time. This can be done through account settings or by contacting the support team.

To exercise any of the above rights, contact us via 24/7 live chat or email. Support is available in both Bengali and English.

8 Protection of Minors

All 456bet services are intended solely for persons aged 21 or over. We do not knowingly collect information from minors. Age is verified at the time of registration.

If we receive information that a minor has opened an account, that account will be closed immediately and the related information will be deleted.

For more information on responsible gaming, please read our Responsible Gaming page, which covers self-exclusion and limit-setting options.

9 International Data Transfers

456bet is an international platform. In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the information remains subject to protections consistent with this policy.

For data transfers to third countries, appropriate contractual arrangements, encryption, and access controls are ensured.

10 Policy Changes

456bet may change, amend, or update this privacy policy at any time. If significant changes are made to the policy, registered users will be notified by email or via live chat.

Continuing to use the platform after any changes means you are considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

To learn about the general rules and terms of using our services, visit the Terms and Conditions page.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team:

• Live Chat: Available 24/7 — support in Bengali and English
• Email: [email protected]

All privacy-related requests will be responded to as quickly as possible after receipt. For general questions, answers to frequently asked questions can be found on our FAQ page.